Amazon Order Defect Rate (ODR)

amazon services

If you are selling on Amazon, there is one thing sellers should be concerned with; it’s the Order Defect Rate (ODR). Amazon uses the Order Defect Rate to assess your performance, measuring the percentage of orders that receive negative feedback. This metric stands as one of Amazon’s most crucial measurements for evaluating your status as a seller. How […]

Amazon Contact Policy Change & Seller-Buyer Messaging Update

seller buyer interaction

With every rule update from Amazon, sellers fail to grasp the new details and comply. There are some reasons why this update is beneficial for sellers and buyers. Yes, we can ask a Buyer for a review and feedback ONCE per purchase.  The new policy will begin by Amazon on November 3, 2020, which allows 8 weeks for sellers and third-party tech providers to comply […]